Objective: Transform a legacy 2021 POAM (Plan of Action and Milestones) training—originally a narrated YouTube PowerPoint—into a SCORM-compliant, interactive e-learning course. Timeline: 30 days. Deployment: Client Learning Management System (LMS).

The Challenge

The legacy format created significant operational and legal risks:

• Accessibility: Non-compliant with Section 508; lacked transcripts, alt-text, and screen-reader support.
• Technical Barriers: Firewall restrictions on Government Furnished Equipment (GFE) often blocked access to YouTube.
• Zero Accountability: No automated tracking; relied on manual emails for completion credits.
• Static Learning: Passive delivery with no knowledge checks or alignment with current departmental goals.

The Solution

As the Lead Instructional Designer, I managed the full redesign lifecycle:

• Custom Development: Built a responsive architecture in Adobe Captivate, replacing the static PowerPoint with interactive triggers.
• SME Collaboration: Partnered with IT Cybersecurity leads to refresh technical content and ensure accuracy.
• LMS Integration: Exported as a SCORM package to enable automated tracking, reporting, and data integrity.
• Compliance Engineering: Integrated closed captioning and screen-reader optimization to meet Section 508 standards.
• Strategic Analysis: Conducted a leadership survey to identify and remove obsolete content, ensuring the training met real-world workforce needs.

Results & Reflections

• Success: Resolved all accessibility and tracking gaps within the aggressive 30-day window.
• Insights: Future iterations will include a longer SME review cycle and a secondary post-launch feedback loop to improve stakeholder engagement (currently 42%).
• Deliverables: Due to security protocols, a design logic sample has been provided via Articulate Rise in lieu of the restricted live file.

Note on Deliverables: Due to security protocols and the recent launch on the client’s internal LMS, the live file is restricted. A representative sample demonstrating the design logic has been provided using Articulate Rise.